Privacy Policy

Effective date: July 11, 2023
  1. Introduction

Gently (“we”, “us”, or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our web application (our “Service”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Service, and in email, text, and other electronic messages between you and this Service.

  1. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Service, including:

  • Personal Data: Personal identifiers, like your name and email address, when you sign up to use our Service.
  • Usage Data: Information that you provide by filling in forms on our Service, including information provided at the time of registering to use our Service, or requesting further services.
  • Correspondence Data: Records and copies of your correspondence (including email addresses) if you contact us.
  1. How We Use Your Information

We use the information that we collect about you or that you provide to us, including any personal data:

  • To present our Service and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To notify you about changes to our Service or any products or services we offer or provide though it.
  • For any other purpose with your consent.
  1. No Cooperation with Third Parties

As a policy, we do not cooperate with hospitals, healthcare providers, or other third parties for the sharing of your personal data. Our primary commitment is to maintain the confidentiality and security of your information, and any use of your data is solely for the purpose of improving our Service and providing you with the best user experience possible.

  1. Your Rights

Under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have several rights regarding your personal data:

  • Right to access: You have the right to request copies of your personal data that we hold.
  • Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
  • Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  1. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with the law, enforce our Service policies, or protect ours or others’ rights, property, or safety.

  1. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

  1. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Service home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Service and this privacy policy to check for any changes.

  1. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: security@trygently.com

By using our Service, you consent to our privacy policy.